Privacy Policy

This Privacy Policy explains how Lemirai (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase a personalized physical book.

1. What We Collect

When you place an order or contact us, we may collect:

• Order details (products purchased, order number, date)
• Contact information (name, email address, phone number)
• Shipping information (delivery address)
• Payment information (processed securely by our payment providers — we do not store full card details)
• Uploaded photos/images used to create your personalized book
• Technical data (device/browser info, IP address, cookies, site interactions)

2. How We Use Your Information

We use your information to:

• Process and fulfill your order (including printing and shipping)
• Create your personalized drawings from the images you upload
• Provide customer support and respond to requests
• Send essential service updates (order confirmations, shipping notifications)
• Improve our website, user experience, and product quality
• Prevent fraud and keep our platform secure

3. Uploaded Photos — Strict Protection & No Sharing

The photos you upload are used only to generate the drawings for your book. We take privacy extremely seriously:

• We do not sell, rent, or share your images with any third party for marketing or unrelated purposes
• No employee is allowed to download, keep, or reuse customer photos for personal purposes
• Your images are stored securely in the cloud solely for production and customer support needs

4. Image Storage & Automatic Deletion

To complete your order, we store your uploaded photos temporarily. After your purchase is completed, your images are automatically deleted from our systems within 15 to 30 days (depending on production/support needs).

5. Sharing Your Data

We only share data when necessary to operate our service, for example with:

• Payment processors to handle transactions securely
• Shipping and logistics providers to deliver your physical book
• Service providers (hosting, analytics, automation tools) strictly to run the website and fulfill orders

These partners are authorized to use your information only as needed to provide their services to us.

6. Cookies & Analytics

We may use cookies and similar technologies to keep the site functioning, understand how visitors use our store, and improve performance. You can control cookies through your browser settings.

7. Data Security

We use appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, and to object to or restrict certain processing. To request this, contact us at:
📧 lemirai.shop@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date will show when it was most recently revised.

10. Contact

If you have any questions about this Privacy Policy, contact us:
📧 lemirai.shop@gmail.com